We apologize if your purchase doesn’t meet your expectations, and we are here to assist you in the best possible way.

Printed On Demand Products:

We want to inform you that our products are printed on demand, meaning they are specifically created for you when you place an order. Due to this customization, we cannot accept returns or refunds for reasons other than damages or manufacturing defects.

How to Handle Returns and Refunds:

  1. Contact Us: In the case of damaged products, defects, or order errors, please contact us through our customer service within the specified time period below.
  2. Provide Details: When contacting us, please provide the order number, a detailed description of the issue, and attach photos clearly showing the defect or damage.
  3. Return Approval: Upon your report, our team will evaluate your request and provide instructions on how to proceed.
  4. Replacement or Refund: If the return is approved, you will have the option to receive a replacement product or a refund, depending on availability and your preferences.
  • Conditions for Returned Products: The product must be in original condition, with intact packaging and all accessories included.

Return Policy:

Damaged or Defective Products: If the product you received is damaged or has manufacturing defects, please contact us within 3 days of receipt.

We will be happy to assist you in replacing or refunding your order.

Order Error: In the event you receive a product different from what you ordered, contact us within 3 days of delivery.

We will rectify the error and ship the correct product at no additional cost.

We are committed to providing you with quality products and excellent customer service.

If you have further questions or concerns, please don’t hesitate to contact us. Thank you for your understanding and trust.

Best regards,

The Albanian Lovers Team

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